4x4 Vans : Quigley Motor Company, Inc. > Pricing > Sales Process

Quigley Sales Process

Orders are most commonly placed by dealerships at the time the new vehicle is ordered.  Dealerships also place the order for on-hand new vehicle inventory. Pre-owned units are ordered by the individual consumer.

Steps:

Request a Quote: This process will include a discussion with our sales staff to ensure communication of pertinent details.

Place Order with Quigley: We require you sign the quote and send a PO. Email confirmation is acceptable in place of a PO.

Dealership Place Order with OEM / Customer Ships Vehicle to Quigley: If the dealership is placing an order with the factory, they must have proper ship codes for either ship thru or drop thru.

Vehicle Received at Quigley, Production Schedule Determined: Communication will be sent to the customer notifying them of vehicle receipt and production schedule.

Production Complete: The 2WD to 4WD conversion is finished.

Customer Invoiced: Payment can be made via business or bank check, ACH or wire transfer.

Payment Received: Money in the bank, order released.

Shipment: The vehicle will either return into the Ship Thru process, or Quigley/Dealer shipping will be completed, or the customer will come directly to Quigley and personally pick up their new Quigley 4x4.

We are ready to custom manufacture, repair, and balance your driveshafts.

Steps

Request a Quote: This process will include a discussion with our sales staff to be sure we have all of the pertinent details.

Place Order with Quigley: This is commonly completed by giving a verbal approval while on the phone with the sales team.

In The Case of a Repair - Driveshaft Received at Quigley: The production staff will receive the driveshaft, review the work requested, and provide a tentative completion date.

Production Complete: Customer notified the product is ready.

Payment & Pickup: Payment must be made prior to shipment or at time of pickup.

Shipment: Quigley will deliver the product or ship.

Additional installation items and specialty jobs can vary from contract work to individual consumer selections. For unique builds and contract work, it is important to communicate job specs at time of quote in order to ensure accurate production.

Steps

Request a Quote: This process will include a discussion with our sales staff to ensure communication of pertinent information.

Place Order with Quigley: We require you sign the quote and send a PO. Email confirmation is acceptable in place of a PO.

Unit Received at Quigley, Production Schedule Determined: Communication will be sent to the customer notifying them of the vehicle receipt and production schedule.

Production Complete: The upfit is installed. 

Customer Invoiced: Payment can be made via business or bank check, ACH or wire transfer.

Payment Received: Money in the bank, order released.

Shipment: The unit will either return into the sip thru process or Quigley/Dealer shipping completed or the customer will come directly to Quigley and personally pick up their unit.

Repair and maintenance parts as well as warranty claims are placed commonly by service centers across the country.  Our Product Support specialists can assist you with troubleshooting the issue and determining the proper replacement parts.

Steps

Request a Quote: Part of this process will include a discussion with our sales staff to determine if the vehicle is under warranty and diagnose the issue.

Place Order with Quigley: We commonly receive an email confirmation or verbal approval on the phone.

Payment: Commonly made via credit card over the phone.

Shipment: Parts pulled, packaged and shipped per the customer's requested delivery method.

Authorization MUST be obtained from Quigley BEFORE repairs are made. Failure to obtain prior authorization will result in denial of reimbursement for the warranty claim.

Steps

Request a Claim/Quote: This process will include a discussion with our product support staff to determine if the vehicle is under warranty, diagnose the issue and authorization of parts & labor costs. 

Place Order with Quigley: If Quigley specific parts are required.

Shipment: Quigley specific parts pulled, packaged and shipped.

Repair: Completed at the service center.

Payment: The service center must submit an invoice to Quigley for payment.  Payment is commonly made via credit card over the phone.

 

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